Orders for in-stock items are sent to our warehouse for shipping immediately after you place the order and cannot be cancelled.

To request cancellation of backordered items, please click here. In the request, please provide your Order ID and the part number(s) to be canceled. If we are unable to cancel your order, you will be notified via email within 24 hours.

• Products purchased through Targus.com may be returned within 30 days of the date of shipment. Products that arrive defective or have become defective within 30 days of shipment may be exchanged for a replacement product. All replacements must be an identical product and version, unless that product has become unavailable through Targus.com, in which case a comparable product will be sent.

• Shipping costs are not refunded on returned items.

• Returned items must be received within 10 days from the date the RMA number has been issued. An assigned RMA number is valid for 10 days only and will expire on the 11th day after the date of issuance, at which time any returned products may be refused.

Items should be returned in as-new condition, disassembled, in original packaging with the packing slip, all warranty cards, UPC tags, manuals and accessories in the original shipping carton or similar packaging. Failure to return all original merchandise with accompanying accessories and materials will result in the product being returned without credit and at the expense of the customer.

Refusal Policy

• Shipped items that are either refused by the customer or in the event continual delivery attempts fail, will be returned to the fulfillment center and credited for the product cost and tax, less shipping and handling. Please allow 3 to 4 weeks for a credit to be issued. It is the customer's responsibility to make immediate and adequate arrangements with the shipping company to accept a shipment in the event of a failed delivery.

Requesting a Return

To return a product, please follow these simple steps:

1. Request a Return

A Return Merchandise Authorization (RMA) number may be obtained by contacting customer service. To avoid processing delays, please follow the directions provided for returning a product. Generally an RMA number will be issued to you immediately. However, should your request require further attention from a customer service representative, you will receive a reply within 24 hours.

2. Write Your RMA Number on Your Return

Once you have received your RMA number, please write it clearly on the outside of the package to be returned. All products must be returned in the original manufacturer packaging. If your product was shipped in a standard carton, please be sure to return using the same or similar packaging. When using the original carton, please ensure that previous shipping labels or other markings have been removed or covered completely.

3. Ship the Product Back to Us

We advise that you ship the product back to us at the address provided via a trackable service to ensure proper delivery. Targus.com will not be responsible for items lost in transit to our center or without a Proof of Delivery signature. It is the customer's responsibility to retain a copy of the return tracking number in the event of a 'lost' shipment until a credit has been issued or a replacement product has been shipped.

4. Receive Your Refund or Replacement

Once the return is received, please allow 7-10 business days for the credit to appear on your account. Credit will be issued to the payment method or credit card used for your original purchase only. Replacements will ship within 24 hours of receipt of your return, excluding weekends and holidays. You will be notified via email with the appropriate tracking information on your replacement shipment.